Terms & Conditions
We understand that giving us your information is a big deal, and your privacy is important to us. Using the Fresh Honey website means you agree to these terms of use. By accessing or using the Fresh Honey website, you are acknowledging that you have read, understand, and agree to these terms. Please note we may amend these terms at any time, and the next time you use the Fresh Honey website you are agreeing to the updated terms of use.
1. Privacy Policy
Please review our Privacy Policy , which forms a part of these Terms of Use, so that you may understand our privacy practices.
2. About Fresh Honey
The "Fresh Honey" business in Australia is operated by Fresh Honey Pty Ltd, ABN: 37644320043
3. Eligibility
To be eligible to purchase goods on Fresh Honey and to lawfully enter into and form contracts on this site under Australian law you must: (a) register on the Site; and (b) be the holder of a valid debit/credit card.
4. Purchase Related Policies
Personal use only
The products and services available on the site, and any samples we may provide to you, are for personal use only. You may not sell or resell any of the products or services, or samples you purchase or otherwise receive from us. Please note that samples are subject to availability.
Our right to cancel your order
If we reasonably believe that completion of your order may result in the violation of our Terms of Use we may cancel or reduce the quantity of your order.
Discounts
One discount code may be used per order.
5. Prices
All prices indicated for products available via the Site are inclusive of GST (where applicable) at the current rates and are exclusive of delivery charges. The total cost of your order is the price of the products ordered and delivery charges as set out in the Delivery section of the Site.
6. Payment
You may pay using Visa, Mastercard or Paypal. You confirm that the credit or debit card that is being used is yours.
All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses or does not, for any reason, authorise payment to us, whether in advance or subsequent to a payment, we will not be liable for any delay or non-delivery.
7. Title to Goods
We will retain the legal ownership of the goods until the later of dispatch of the goods to you and full payment for the goods being received by us. Legal ownership of the goods will immediately revert to us if we refund any such payment to you.
8. Risk of Loss
Risk in the goods will pass to you upon delivery to you.
9. Delivery
We will deliver the goods in accordance with the delivery option selected by you during the order process. Any delivery times quoted to you are indicative only. Orders may be delivered in one or more parts. To the extent permitted by law, we do not accept any liability whatsoever for delayed delivery caused by any third party.
10. Acceptance of Goods
Upon receipt, you must inspect the goods. You will be deemed to have accepted the goods unless you notify us that you have cancelled the order and/or you return the goods in accordance with the Returns Policy. If no such action is taken, to the extent permitted by law, we shall not be obliged to accept any rejection of the goods at a later date.
11. Intellectual Property
All content available on the Site, including, but not limited to, text, graphics, logos, button icons, images, audio clips, data compilations, and software, and the compilation thereof (collectively, the "Content") is the property Fresh Honey Pty Ltd, its affiliates, our partners or our licensors, and is protected by Australian copyright laws. The trademarks, logos, and service marks displayed on the Site (collectively, the "Trademarks") are the registered and unregistered marks of Fresh Honey, its affiliates, licensors or partners, in Australia and other countries, and are protected by Australian trademark laws.All other Trademarks not owned by us, our affiliates, partners or licensors that appear on the Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us. Except as set forth in the limited license in Section 15 below, or as required under applicable law, neither the Content, the Trademarks, nor any other portion of the Site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our prior written consent.
12. Your Obligations and Responsibilities
In the access or use of the Site, you shall comply with these Terms and Conditions and the special warnings or instructions for access or use posted on the Site. You shall act always in accordance with the law, custom and in good faith. You may not make any change or alteration to the Site or any Content or services that may appear on this Site and may not impair in any way the integrity or operation of the Site. Without limiting the generality of any other provision of these Terms and Conditions, if you default negligently or wilfully in any of the obligations set forth in these Terms and Conditions (including our Privacy Policy), you shall be liable for all the losses and damages that this may cause to Fresh Honey our affiliates, partners or licensors.
13. Third Party Links
We are not responsible for the content of any off-Site pages or any other Sites linked to or from the Site. Links appearing on the Site are for convenience only and are not an endorsement by us, our affiliates or our partners of the referenced content, product, service, or supplier. Your linking to or from any off-Site pages or other Sites is at your own risk.
We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-Site pages or any other Sites linked to or from the Site, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and Sites, including, without limitation, their privacy statements and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-Site pages and other Sites that you visit.
14. Limitation of Liability
No representations or warranties
The site is presented "As Is"
Exclusion of loss caused by certain things
f) any inaccuracies, omissions or misleading statements in the content
g) events beyond our reasonable control.
Exclusion of certain types of loss
Cap on Liability
15. Indemnification
You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable attorneys' fees, resulting from any third party claim, action, or demand resulting from your use of the Site. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys' fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.
16. Complaints
If you wish to complain about any matter in respect of the goods please contact Customer Service via email customercare@freshhoney.co
17. Disputes
Your use of this Website and any purchase by you of any goods from Fresh Honey shall be governed by Australian law and the parties hereto submit to the exclusive jurisdiction of the Australian courts.
18. General
Entire agreement
You acknowledge and agree that these Terms of Use which include our Privacy policy, Delivery Policy and Returns policy, constitute the complete and exclusive agreement between us concerning your use of or purchases on the Site, and supersede and govern all prior proposals, agreements, or other communications.
Your continued use of the Site constitutes your agreement to all such terms and conditions. You agree to comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Site.
